*** Attention! ***

When can I expect my bill? Click here to find out.

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GREAT NEWS !!!

We Can Now Notify You Regarding Your Account Or Water Service!

Elmira Water Board (EWB) is currently implementing a telephone notification system "Alert-Works" to assist our customers with account management and emergency information! To take advantage of this service all you need to do is call our Main Office at 607-733-9179 and provide the Customer Service Representative with your telephone number!
We are excited to be able to offer all our customers the option of an outbound call feature. Outbound calling can help you manage your account. With your telephone number on file, we can alert you to such items as a delinquent bill, an interruption of service notice, high consumption on your water usage, or a water emergency that pertains to you.
Forgot to pay your bill? EWB’s heads-up call can send a reminder and help you to eliminate interruption of service and its associated fees.


Welcome to www.elmirawaterboard.org, the official homepage of the Elmira Water Board. Use the links on the left hand side of the page to navigate your way around the site and learn all about us. For any information that you can not find on this page feel free to contact us at:

261 W. Water St.
Elmira, NY 14901
Phone: (607) 733-9179


Click here to email the Elmira Water Board for general information.

Click here to email the Elmira Water Board for billing information.


Effective October 19, 2009, we have new office hours. Click here to view the details.


Who We Are and What We Do

The Elmira Water Board maintains more than 215 miles of water mains delivering over 7 million gallons of water every day to Elmira, Elmira Heights, and portions of the towns of Elmira, Horseheads and Southport. More than 2.5 billion gallons of water a year are pumped through various iron, copper, cement, and plastic pipes to more than 65,000 people. The Elmira Water Board, with treatment and distribution facilities throughout Chemung County, also services 1,197 fire hydrants.