Welcome to www.elmirawaterboard.org, the official homepage of the Elmira Water Board. Use the links on the left hand side of the page to navigate your way around the site and learn all about us. For any information that you can not find on this page feel free to contact us at:

261 W. Water St.
Elmira, NY 14901
Phone: (607) 733-9179

Click here to email the Elmira Water Board for general information.

Click here to email the Elmira Water Board for billing information.


The 2011 Holiday Schedule is now available. Click here to view the details.


Who We Are and What We Do

The Elmira Water Board maintains more than 215 miles of water mains delivering over 7 million gallons of water every day to Elmira, Elmira Heights, and portions of the towns of Elmira, Horseheads and Southport. More than 2.5 billion gallons of water a year are pumped through various iron, copper, cement, and plastic pipes to more than 65,000 people. The Elmira Water Board, with treatment and distribution facilities throughout Chemung County, also services 1,197 fire hydrants.


Photo Credit for this site: Gary Sempler Photography



Water Rate Increase Announced - Effective February 23, 2012

For additional information, please review the Rate Increase Announcement or review all the updated rates on the Current Rates & Fees page.


EWB has just made paying your bill even easier with our new online payment option!

Use the Account Access link to set up a user account. To register you must have your account number available. This will allow you access to your account history and to make payments. We accept MasterCard, Visa, Discover, Debit Card, or withdrawal directly from your checking account. You will also be given the opportunity to sign up for automatic payments.


Click here for instructions on using Tele-Works, our new telephone account information and bill payment system.