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Water is metered in cubic feet
One unit is 100 cubic feet which equals 748 gallons


Residential/Commercial Water Rates - Billed Bi-Monthly
Effective for all billings on or after February 25, 2008
in units of 100 cubic feet
Inside City of Elmira $3.07
Town of Elmira $4.56
Town of Horseheads $4.47
Town of Southport $4.38
Village of Elmira Heights:
located in Town of Elmira
located in Town of Horseheads

$4.56
$4.47
Minimum Bill - 6 Units = 4,500 gallons

Industrial/Institutional Water Rates - Billed Monthly
Effective for all billings on or after January 31, 2008
in units of 100 cubic feet
Inside City of Elmira $2.23
Town of Elmira $2.93
Town of Horseheads $3.00
Town of Southport $2.93
Minimum Bill - 10 Units = 7,500 gallons

Economic Development Rate $0.85
in units of 100 cubic feet
(All Approved Accounts)

Wholesale Water Rate $0.90
in units of 100 cubic feet

Private Fire Protection
With 3" service
4" service
6" service
8" service
10" service
$14.00 per quarter
24.00 per quarter
34.00 per quarter
44.00 per quarter
54.00 per quarter

Outside the City of Elmira
With 3" service
4" service
6" service
8" service
10" service
$16.00 per quarter
28.00 per quarter
40.00 per quarter
52.00 per quarter
64.00 per quarter

Public Fire Protection Hydrants
(effective 1/1/2009) $175.00 per year

Water Tanker Fill Site Rate
(effective 1/26/2010) $14.00 per 1000 gal



Schedule of Customer Fees
(June 1, 2009)


Service Fee for Delinquent Shut-Offs $75.00 (per occurrence)
Customer Requested Meter Remove & Reset $75.00 (per occurrence)
Administrative Fee For Interruption of Service Notice $10.00 (per occurrence)
Special Meter Read $20.00 (per request)
Meter Testing $40.00
New Meter Installation (Meter over 1 inch) Time & Materials & Cost of Meter
Meter Reset on Existing Account (Meter over 1 inch) Time & Materials
Replace Frozen or Damaged Meter (Meter 1 inch or less) $150.00
Replace Frozen or Damaged Meter (Meter over 1 inch) Time & Materials & Cost of Meter
Checks Returned - NSF $20.00 (per occurrence)
Non-Emergency Call-Outs (after hours) Time & Materials
($125.00 minimum)
Hydrant Permit/Pool Filling Permit $250.00/week or pool fill
(plus $1,000 refundable deposit)
New Service Line - 3/4 or 1 inch (main to curb) $1,200.00
($600.00 deposit with application)
Meter Pit Pumping Fee Time & Materials
($50.00 minimum)
Construction Service Rates:
Includes:
$235.00/hr
Working Supervisor, Crew
Backhoe (includes operator)
Dump Truck (includes operator)



EWB Gives You Lots of Ways to Pay Your Bill!




For your convenience your bill contains a self-addressed return envelope - with check or money order only

Residential bills are mailed to our Five Star Bank processing center

Elmira Water Board
P O Box 32
Warsaw, NY 14569-0032

Monthly, fireline, final, and sundry billings are processed at our Main Office

Elmira Water Board
P O Box 267
Elmira, NY 14902


You may bring your payment to either

Five Star Bank - at any of their convenient branches - check, money order, or cash
Elmira - 351 North Main Street
Elmira Heights - 2075 Lake Road
Horseheads - 1019 Center Street
or
Elmira Water Board Main Office - all options
261 West Water Street
(Monday through Friday 9:00am - 4:00pm)